Profeco goes against Costco and launches this alert to store customers 

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Take into account the warning that Profeco gave about Costco. 

Costco is in the eye of the hurricane after it was announced that it will limit the sale of its cakes and desserts, after which a warning came to light that the Federal Consumer Attorney’s Office (Profeco) issued to the clients of said business. 

Through its Commercial Bureau platform, Profeco released a list of complaints it has received about the self-service store in question, which is not very strong, but important. 

The Commercial Bureau is a platform that has information from suppliers of goods and services, such as complaints and reasons for claim, such as Costco. 

What warnings did Profeco issue about Costco? 

According to the aforementioned platform, from December 1, 2018 to July 31, 2023, Profeco has received 241 complaints. 

The main reasons for complaints at the national level regarding the American company, about which Profeco warned, are: 

     Refusal to deliver the product or service 

     Refusal to make the guarantee effective 

     Refusal to exchange or return 

     Refusal to pay due to product deterioration 

     Manufacturing defects 

So, before acquiring a membership or product at Costco, take into account the observations of the institution in charge of Ricardo Sheffield, so that you do not get unpleasant surprises. 

Where is Costco from? 

Costco’s story began in 1976, when a company called Price Club, which opened in an airplane hangar on Morena Boulevard, San Diego, began catering to small businesses and “found a significant market niche serving individuals without the need to be business”. 

In 1983, the first Costco store opened in Seattle and became the first company to grow from 0 to 3 billion dollars in purchases in less than 6 years. 

When Costco and Price Club merged in 1993, the company operated under the Price Costco name; however, in 1997, it was renamed Costco Wholesale. 

  Source: Radio Formula