A bizarre mix-up by Viva Aerobus left a passenger in Mérida, Yucatán, with the wrong dog upon arrival. The incident, which quickly went viral on social media, involved María Franco, a traveler who had flown with her pet but was handed a completely different puppy at the airport.
The Confusion Unfolds
Upon landing in Mérida, María received a pet carrier labeled with her name, but inside was a larger, visibly dehydrated puppy, not her dog. Shocked by the mistake, she took to TikTok, sharing her experience and humorously naming the misplaced pup “Errorcito” (Little Mistake).
Despite the confusion, María cared for the dog, providing water, food, and shelter, while desperately trying to locate her pet. Meanwhile, Viva Aerobus initially denied responsibility, arguing that the carrier had her name on it, making it her issue to resolve.
Resolution and Reunion
After hours of uncertainty, the airline finally located María’s actual dog and arranged for its transport to Mérida. The emotional reunion was captured on video, showing María tearfully embracing her pet. Meanwhile, another passenger in Monterrey recognized “Errorcito” as her missing dog, resulting in a successful reunion.
The incident sparked discussions about airline pet handling policies, with many calling for stricter protocols to prevent similar mistakes. While the mix-up caused significant stress, it ultimately ended on a heartwarming note, with both dogs safely reunited with their rightful owners.
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Source: El Imparcial
